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FAQs
FAQs
Here's our most commonly asked questions, if there's anything missing just let us know!
20 articles in this collection
Written by
Leanne Spratt
What languages does business card scanning support?
The following languages can be selected when scanning a business card
Written by
Leanne Spratt
Updated over a week ago
Troubleshooting
Why is scanning not working?
Badge scanning and business card scanning issues tackled
Written by
Leanne Spratt
Updated over a week ago
It's taking some time to sync, why?
Is your device syncing slowly
Written by
Leanne Spratt
Updated over a week ago
Why can’t I log into the Zuant app?
Difficulty signing into the Zuant app
Written by
Leanne Spratt
Updated over a week ago
How do I contact the Zuant team if I have an issue?
We're always on hand to help you if you need anything, here's how to get in touch.
Written by
Leanne Spratt
Updated over a week ago
General
Is Zuant supported on android devices?
Zuant is an iOS supported application
Written by
Leanne Spratt
Updated over a week ago
What devices and iOS do you need to run Zuant?
iOS version and device models minimum requirements
Written by
Leanne Spratt
Updated over a week ago
What’s the first step to getting my event set up within Zuant?
Ready to use Zuant at your next event? Start here!
Written by
Leanne Spratt
Updated over a week ago
I have submitted my checklist – what next?
The show checklist is the green light for you using Zuant at your event, here's what to do next.
Written by
Leanne Spratt
Updated over a week ago
How do I change my password?
Updating your password on the Zuant Cloud
Written by
Leanne Spratt
Updated over a week ago
Do you provide product training?
We provide online training sessions if required, feel free to circulate this video amongst your team too.
Written by
Leanne Spratt
Updated over a week ago
How do I access my leads online?
Instructions on logging into the Zuant Cloud to access/download leads
Written by
Leanne Spratt
Updated over a week ago
What can I do as a Power User?
Access rights for a Power User
Written by
Leanne Spratt
Updated over a week ago
What can I do as a Standard User?
Access rights for Standard User
Written by
Leanne Spratt
Updated over a week ago
How much bandwidth should I have onsite for Zuant?
Bandwidth requirements explained for different scenarios
Written by
Leanne Spratt
Updated over a week ago
Scanning
Is badge scanning available at all events?
Our team will happily check availability for you ahead of time
Written by
Leanne Spratt
Updated over a week ago
How much does badge scanning cost?
Fees associated with badge scanning at shows
Written by
Leanne Spratt
Updated over a week ago
What is Fast Business Card Scanning?
aka OCR, aka Optical Character Recognition technology, aka magic!
Written by
Leanne Spratt
Updated over a week ago
What is a Developer’s Badge Kit?
In short, it's a piece of paper telling us how the barcode is configured.
Written by
Leanne Spratt
Updated over a week ago
Features
How do I unpark parked leads?
I have parked leads on my device that need to sync
Written by
Leanne Spratt
Updated over a week ago