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Why can’t I log into the Zuant app?
Why can’t I log into the Zuant app?

Difficulty signing into the Zuant app

Leanne Spratt avatar
Written by Leanne Spratt
Updated over a week ago

In order to log into the app you must be issued a username and password – if you need this setting up, or have forgotten the details, you can contact your account manager or anyone else set up in your account as a ‘Power User’.

If you are still having problems here’s a few things to be aware of;

  • You must be connected to the internet in order to log into the app for the first time (once you have logged in you do not need to remain connected, just ensure you connect again at the end of the day to ‘sync’).

  • Check for any spelling errors, the passwords are case sensitive.

  • Check that you are using the most up-to-date version of Zuant. To check this, simply go to your App Store and search for Zuant. If the button that appears next to it says ‘Update’, tap the button and wait for the update to complete.

  • Maybe you've forgotten your password altogether, if that's the case, you can reset it via the following link

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